• TESTIMONIALS

    We have reviews from a variety of sites, many are seen here.

    For a full list and details on each review please clink the links to visit our Facebook, Yelp, Or Google Business listings!


    Volker Engelbert
    1 review

    ★★★★★ 2 weeks ago
    I recently purchased an E-bike and found Eugene Electric Bicycles a great place to do my research. The owners are very helpful and gave me ample opportunity to try out several bikes while answering my questions after each bike ride. This is very helpful so I could compare and gauge the pros and cons of all bikes under consideration.
    I will come back.

     
    Lyda Mae Sweet
    1 review

    ★★★★★ a month ago
    Excellent, knowledgeable, friendly, helpful staff. Nice selection of bikes to try. Perfect test drive up a hill I would never consider riding on a bicycle. I definitely recommend buying an electric bicycle from Eugene Electric Bicycles. Shop here first, save yourself some frustration!

    Molly Winter
    1 review

    ★★★★★ 3 weeks ago
    I just bought my first e-bike from EEB after doing research on line and in stores in Eugene and Portland. Ultimately I wanted to buy an e-bike from a store where I live so I have a reliable place to go for maintenance and that specializes in e-bikes since they are a different beast in terms of maintenance than a regular bicycle. EEB only does e-bikes and they provide maintenance here in Eugene so that was perfect. The staff are knowledgable and let me try out over 8 different bikes over the course of three months as I slowly learned more about my options. It was really sweet that they allowed me to rent out different bikes overnight. One bike I almost bought, but after doing my commute three times with it I realized it was too slow for my needs. It really takes 2 or 3 hours on a bike to see if it really is a good fit for my commute. My commute to grad school is 9 miles which takes me about 55 minutes on a regular bike. I bought the Magnum Metro from EEB which goes 28 mph and has reduced my commute to 35 minutes, which is the perfect amount of time to make me feel awake and refreshed by the time I get to school. The bike is soo fast that my commute feels more like a fast paced video game race. I notice that I use the motor assist more in the morning when I’m groggy at 7am and on my way home at 8pm I’m using less motor assist and really getting my rage on biking as fast as I can. It’s SO satisfying going faster than I could ever bike by myself.

    I also just want to add that it was great to go to a bike shop that was very no nonsense. They’re not spending money on fancy displays or doing wild things with their floor plan. They focus on having people available to spend time helping you learn about e-bikes. As a lady it was also the only e-bike shop I found with women always on staff, which was really nice since some of my concerns about having a long bike commute were about whether I would be safe riding around Eugene at night. It was good to hear their staff talk about their experiences.
     

    Jason Canaday
    1 review

    ★★★★★ 6 months ago
    I had zero experience and very little knowledge of electric bicycles when I walked through the doors at EEB. I have a disabled child and am always excited to see adaptations that could benefit those with physical limitations. The friendly and knowledgeable staff were very accommodating and went out of their way to answer all of my questions. Thanks Tom and Marie for the amazing experience and for bringing this environmentally friendly, family fun and commute option to our community! If you haven't tried one of these bikes out, it's a must, they are an absolute blast!

     

    Barbara Sklar
    2 reviews

    ★★★★★ 10 months ago
    What a lovely experience. All of the people who work at this shop are extremely personable and knowledgeable about electric bicycles.

    There is also no pressure to buy - although I did - which I also deeply appreciated. They were also happy to custom fit me to my newly purchased bike and exchanged my bicycle seat for another more suitable to me at no cost. They also home-deliver. (-:
    It is fine to come in and try out an electric bicycles and go for a spin. They make it very easy to introduce you to the possibility that an electric bicycle might be in you future.


    Brock Deskins
    1 review

    ★★★★★ 4 months ago
    Very friendly, helpful, knowledgeable staff. Taking a couple bikes out for a test ride helped confirm my purchase choice. Look for me on Youtube soon for a full video review of the bike I purchased.


    Kim OGrady
    1 review

    ★★★★★ 6 months ago
    I took the used bike I purchased to EEB after hearing through friends about their knowledgable staff and excellent service. I found this to be true. Michael did a thorough tune up ensuring me my bike was safe and road ready. I was also ... More


    David Gross
    1 review

    ★★★★★ 11 months ago
    Marie, Tom, Michael and John were all extremely nice, polite, and helpful to my wife and I. My wife and I are both short and wanted to ride a bike that would work for both of us. We explained what kind of riding we do and Marie then ... More

    Kyle Bond
    3 reviews

    ★★★★★ 4 months ago
    the guys are really helpful here best e bike store around I really recommend coming here first
     
    Ellen Kozyra Currier
    1 review

    ★★★★★ 7 months ago
    We just had the e-rad kit added to our Xtracycle. The staff at Eugene Electric Bikes was very knowledgeable and helpful. Great experience overall and we love our newly e-assisted cargo bike!

    Spider Tara
    1 review

    ★★★★★ a year ago
    I've logged 200 miles on my Maui Electric Bike. It gives me the power to bike into town and back. Steep hills no longer are an obstacle. It is a sturdy well built bike. I would like a better mechanism to change assist levels as the ... More

    michael delgado
    1 review

    ★★★★★ 5 months ago
    im a new owner and so far so good. im spoiling my bike so iv'e been riding my manual bike because of rain and dont want my new investment to get dirty. EEB have been great. i'm gonna help help up sell for them


    Cindy Kaye
    1 review

    ★★★★★ a year ago
    I had a amazing experience shopping for a E-bike at Eugene Electric Bike. They are very knowledgeable about all of the different makes and models they carry and are happy to explain the differences about them all. They allow you to try ... More

    Craig Stansfield
    Local Guide ・29 reviews・2 photos

    ★★★★★ 8 months ago
    This is the place to go! These guys know all the ins and outs of electric bikes. They helped me pick a great one and I was more than satisfied with their excellent service!
     

    Albert Fish
    1 review

    ★★★★★ a year ago
    I love this bike. It is everything I hopped for. As with my first Electric bike the Return on Investment will be fast. Less than two years in Gas alone. I added all the extra's to carry my 5 year old to her summer camps and then school ... More
     


    Joshua Gordon
    1 review

    ★★★★★ a year ago
    What a wonderful bike shop that harkens back to a time when relationships matter more than a quick sale! Marie spend multiple visits with me to help educate me on options and ensure that the bike I'd ultimately select truly aligned with ... More
     


    Pam Smith
    2 reviews

    ★★★★★ a year ago
    My experience at Eugene Electric Bicycles was seamless, enlightening and tremendously fun. They have an incredible selection of bikes and I came home with a new member of my family! The folks at EEB were generous in every aspect of their service and worked with me until we knew my new "VIBE" was the perfect fit.


    Nancy Finlayson
    1 review

    ★★★★★ 9 months ago
    Love my bike...Staff was helpful, fun and courteous...It is so wonderful to have a little help going long distances and going up hills. couldn't be happier!!!

    Irene H.
    9 reviews

    ★★★★★ a year ago
    We rented two electric bikes for some hours. Very nice staff and great rates. The ebikes are of a great value and the battery reaches for a long distance. I would rent there again!

    Payge McCullough
    2 reviews

    ★★★★★ a year ago
    I am so excited about my new car replacement. It was such a joy to work with staff at Eugene Electric Bicycles. I didn't know what I wanted when I walked in but now after 20 miles on my new bike, I'm certain they helped me make the right ... More

    Kelley Elston
    1 review・1 photo

    ★★★★★ a year ago
    I bought an E motion Neo Racer online from New York ,had it shipped all the way across the country. 6 months later the battery management system in the battery just quit. We were told by Propel of NY to go to Eugene Electric Bikes and ... More

    James Tibbs
    Local Guide ・12 reviews・2 photos

    ★★★★★ a year ago
    I really do recommend their repair department, they were fast, did a great job on repair, emailed the bill and had my daughters bike back out on the road in a few days.

    Chad Sable
    1 review

    ★★★★★ a year ago
    I had a great experience with EEB. Very knowledgeable staff and had a ton of great bikes. I would highly encourage taking the bikes out on a spin on the bike path for and hour. My friend and I had a blast. Thanks for the great time on the E bikes!

    Mark Tuffo
    2 reviews

    ★★★★★ a year ago
    EEB has the largest selection of electric bikes in Eugene. The staff encourages test riding & has lots of helpful info to share. Looking forward to a future purchase.
     

    FACEBOOK: Tony Foy reviewed Eugene Electric Bicycles, LLC5 star

     

    Nearly a year after I purchased an EasyMotion Nitro City e-bike for commuting from the south hills in Eugene, I can say that EEB is a truly outstanding outfit. Commuting with an e-bike instead of driving my car for 26+ miles per roundtrip, and having some extra "boost" to tackle the 700ft plus elevation gain in the last mile, saves gas and wear & tear on my car and my body (so I can still run daily). And it's makes my commute a lot more fun!

    As virtually every review mentions, what really sets EEB apart is the genuine commitment to helping every customer get the e-bike that is best for them, standing behind all the e-bikes they carry with great service and support and going the extra mile to ensure customer satisfaction. Mike, John, Marie and the whole crew do a fantastic job and Eugene is fortunate to have such a great business providing high-quality, fun, healthy and environmentally positive recreation and transportation options for people of all

    Joshua Gordon

    5 star--Google

    What a wonderful bike shop that hearkens back to a time when relationships matter more than a quick sale! Marie spend multiple visits with me to help educate me on options and ensure that the bike I'd ultimately select truly aligned with my needs and interests. If all stores were like this, the internet stores would be in trouble!

     

    YELP 5 stars

    One of the best experiences i have had purchasing a bike. The customer service they provide is outstanding! They have gone above and beyond to accommodate me. As a result I choose to continue to do business with them even though i am located in WA. I highly recommend them whether this is your first time considering an e bike, or if you're looking to upgrade.
    I started with the purchase of an E-mazing bike and then upgraded to a Focus Aventura s1 per their recommendation. I am extremely satisfied with my purchase it is exactly what I needed.

     

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