• Our Workshop.

    We offer professional, honest, affordable service so your electric bicycle will provide reliable transportation and enjoyment for you.

    We service and repair most makes/models of e-bikes. Please call ahead.

    Availability of parts will vary and at times may preclude our ability to repair certain brands in a timely fashion.

    • Our lead tech Mike is a journeyman machine fitter and licensed industrial electrician. Tom also has certifications from UBI and LEVA.
    • When you buy a bike from us we provide 3 months free labor on warranty issues. We are often able to negotiate free labor charges for up to 2 years with certain manufacturers.
    • From July 2015-July 2016, less than 5% of our sold bikes had warranty issues.
    • None of our customers paid labor charges on these problems and all were resolved satisfactorily.

  • Electric Bicycle Maintenance

    Proper maintenance of your E-bike is simple and cost effective.

     

    If you purchased a bike from us, we will come to you with a loaner bike during shop hours if you have broken down within 10 miles from our store!

    ($10 delivery, rental rate negotiable, often complimentary.)

    1-3 month "settling in" adjustment

    $25

    (Timing depends on bike usage and rider weight).

    In the first 3 months of owning your E-bike cables will slacken as your bike naturally settles in.

     

    Includes checking spoke tension, checking for loose fasteners, adjusting derailleurs, bearings and brakes,

    inspecting and inflating tires, road test.

     

    Must bring in bike within 90 days of purchase.

    Bi-annual safety check/tune up:

    $60

    Includes checking spoke tension, checking for loose fasteners, adjusting and lubricating drivetrain, bearings and cables. Adjust gears and brakes, inspect and inflate tires. Road test.

     

    Parts replaced as needed, cost of parts not included

    Patch Repairs / Flats

    Clayton's on it!

    For mobile patch repairs call Clayton at patchwork repair on (541) 653-4546

    We charge $25 for a rear hub tube change.

    We also stock gaadi tubes for tubes that can't be easily replaced on rear motor hubs:

  • E-bikes bought elsewhere

    Mike and John will consult with you without charge on a plan of action to get you back on the road.

     

    Our general hourly rate is $60 after consultation for custom jobs or electrical work.

     

    Alternatively we can charge by service provided. Below we have listed a sample of service prices. If you have further questions please contact us by phone or email!

    Brakes

    As important as pedals!

     

    Service rim brakes - 10

    Service disc brakes -15

    Rotor noise/ Squeal out -10, 5 with brake service

    Install rim brake shoes -20

    Install disc brake pads-25

    Install brake rotor -25

    True brake rotor -10 each, 15/pair

    Brake cable and housing change -15 each

    Hydraulic brake bleed-20

    Wheels

    'go round and around'

     

    Replace tube - 15

    Replace tube, Hub motor -25

    Wheel truing -15 minor, 25 major true

    Spoke replacement -10

    Motor side spoke replacement -15

    Wheel build -40

    Rear hub rebuild/lace motor into wheel -50

    Derailleur/Drive-train

    Some parts do all the work

     

    Derailleur adjustment -10 each, 15 pair

    Derailleur install, front or rear -20

    Derailleur cable and housing change - 20

    Cassette or chain replacement -15

    Adjust headset -10

    Accessories and miscellaneous services

    Bells and whistles.

     

    (Free installation with purchase of new bicycle)

    Fenders, full set -25

    Standard rack installation - 15

    Front basket/saddle/seat/pedals-10

    New bike assembly (out of store purchase) -200

    Grip/light/kickstand installation -5

    Handlebar computer installation -15

    Handlebar replacement (including accessories attached) -25

    Stem replacement -20

  • Warranty Work

    If your E-bike is under warranty and you purchased it through us, we provide 3 months free labor on warranty issues. We are often able to negotiate free labor charges for up to 2 years with certain manufacturers.

     

    If you didn't purchase your E-bike through us we will honor the manufacturers warranty. Unfortunately most warranties do not include labor costs, which will be billed at our general service rate.

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